Connect With Our Financial Planning Team
Whether you need immediate assistance or comprehensive retirement planning guidance, we're here to help you secure your financial future
Get In Touch
Phone Support
+27 13 656 2603
Monday-Friday: 8:00 AM - 6:00 PM
Email Support
info@dawnshadehaven.com
Response within 4 hours
Office Location
31 Mansard St, SW5
Vanderbijlpark, 1900
South Africa
Support Hours
Monday - Friday: 8:00 AM - 6:00 PM SAST
Saturday: 9:00 AM - 2:00 PM SAST
Sunday: Emergency support only
Emergency Financial Assistance
For urgent retirement planning concerns or account issues, call our emergency hotline at +27 13 656 2603
Submit Your Inquiry
Self-Service Resources
Find answers quickly with our comprehensive help resources and support tools
Knowledge Base
Browse our extensive library of retirement planning guides, investment strategies, and frequently asked questions.
- Retirement planning basics
- Investment portfolio management
- Tax implications for retirement
- Pension fund regulations
Video Consultations
Schedule one-on-one video calls with our certified financial planners for personalized retirement advice.
- 30-minute consultation sessions
- Screen sharing for plan reviews
- Available Monday-Friday
- Recording available upon request
Support Ticket System
Submit detailed support requests and track their progress through our secure ticket management system.
- 24/7 ticket submission
- Priority handling system
- Email notifications on updates
- Full conversation history